An AI voice agent that picks up, understands English and Spanish, and books straight into the practice's real system.
In a pediatric practice a missed call is a lost patient. And half the callers would rather speak Spanish, so an English-only menu loses people before the conversation starts.
We built two voice agents that answer the real phone line, switch language mid-call, and write the appointment into Dentrix, the system the practice already runs on. It went live in Visalia and has been taking real calls since day one.